In order to streamline support requests and better serve you, we utilize a support ticket
system.
Every support request is assigned a unique ticket number which you can use to track the progress
and responses online.
For your reference we provide complete archives and history of all your support requests.
A valid Email Address & Booking Reference is required to submit a support ticket.
Important: Parking Zone is a booking agent for the advertised car park. We do
not collect, store or drive customers vehicle and we do not own a car park.
If you are struggling with this procedure and don't want to create a support ticket. Please send us
your query at [email protected] we will get back to you promptly.
If you are struggling with this procedure
and don't want to create a support ticket. Please send us your
query at "[email protected]", we will get back to you
promptly.
Absolutely! Our online payment procedures
are safeguarded with authorized protocols, ensuring your
transactions are conducted with utmost privacy. Rest assured,
your credit card details and payment information enjoy complete
protection throughout your service usage. In addition, once the
booking process is finalized, we promptly delete all your data
from our servers for added security.
By pre-booking, you unlock savings of up to
60% compared to gate prices, ensuring significant cost benefits.
Beyond the financial advantage, securing a reservation provides
peace of mind, guaranteeing a designated space for you and
ensuring a seamless start to your holiday.
The gate price refers to the cost incurred
when paying on the day of departure or making an on-site
payment. Notably, these prices can be up to 60% higher than the
pre-booked rates, emphasizing the financial benefit of securing
your reservation in advance.
Upon completing your booking, a
complimentary copy of your confirmation will be sent to you via
email. If you prefer receiving it through sms, you have the
option to do so for a small charge. Additionally, you can
download a copy of your booking confirmation anytime from the
website using the "my booking" option.
Our commitment is to deliver the finest and
most convenient parking booking service to our customers.
Achieving this involves significant resources, including
staffing and investments. The booking fee plays a crucial role
in allowing us to guarantee that when you book through us, you
receive the best possible customer experience. It supports the
continued improvement and maintenance of the high standards we
aim to provide.