Privacy Policy

Privacy Policy

  • ParkingZone is committed to protecting your privacy and maintaining the security of any personal information received from you.
  • This privacy policy explains the types of personal information we gather when you use our websites, as well as some of the steps we take to safeguard it.
  • We ask that you read this privacy policy carefully as it contains important information about your legal rights.

Who are we?

  • We are ParkingZone, a company registered in England with company number 11502152. We are commonly known as ParkingZone.
  • When in this privacy policy it mentions that we collect information about you, we do so as the data controller

What laws apply to our processing of your personal data?

ParkingZone has a legal duty to protect your personal data under data protection laws, including the General Data Protection Regulation 2016 and the Data Protection Act 2018.

Web Browsing

As you browse our website, your visit is automatically logged. This includes information such as the browser brand, operating system you use, and the date and time of your visit. This data is collated by our log analysis tool as part of our web site visitor statistics. You are not personally identifiable. All websites will perform this type of visitor logging.

Personal data - Booking

To make a booking using our website, we will ask you for personal information. As a minimum, this will include your name, address (including country of residence), date of birth, contact details, such as your email address and telephone number and your car registration. We will also ask you for payment details, so that you can pay for your booking.
In addition to the information we collect during registration, we may also collect the following information whilst you are a customer or when you access the website:

  • information you provide to us in any correspondence and a record of any correspondence that has taken place between you and us through any of our communication channels.
  • information about any possible fraudulent, criminal or anti-money laundering activity which our systems may detect.
  • information about your booking patterns, for example dates of your trips and departure locations.

How do we use information about you?

When we process personal data, we will have made a judgement about the legal basis upon which it is processed. This is a requirement of data protection laws. The legal basis for our processing of personal data depends upon the specific personal data and processing concerned. It includes your consent (for example, for third party marketing communications), fulfilling contracts (for example, in relation to the processing of bookings made by you), our legitimate interest (for example, fraud prevention) and legal obligations (for example, if a court legally asks us to provide certain information).
When you accept ParkingZone terms and conditions you consent to certain checks being made.The information that has been collected by us (as described in the sections above) may be used for the following purposes:

  • to assist with general account management, including the setup of the booking and other operational actions such as management of customer queries.
  • to process any banking or online payment transactions relating to bookings you might make.
  • to provide you with the most suitable information around promotional offers and events in line with the marketing preferences you have chosen (see the next section ‘Marketing communications’ for more details).
  • to assist third party advertisers or advertising networks to promote advertisements that they consider you may find interesting (see the next section ‘Marketing communications’ for more details)
  • personal data may be aggregated and anonymized to give trends and themes and you may receive targeted communications based upon the overall analysis.
  • as part of our commitment in providing customers with the best service possible, this information may be used as part of internal assessments around the quality of the services we provide.
  • research around customer activity and our products (including customer surveys).
  • to detect and prevent fraud.
  • to ensure we comply with legal and regulatory duties.
  • to ensure that content from our website is presented in the most effective manner for you and your device.
  • to run our business in a professional and efficient manner.

With whom might we share information about you?

ParkingZone does not sell, rent or exchange your personal information with any third-party for commercial or other reasons.